Quick help in emergency situation
Using the ERS Active system allows for a quick response in the event of problems on worksite. A video conference between a mechanic and technical support can quickly be extended to involve the spare parts, logistics and warranty department, or even a manufacturer’s representative.
The devices are not personal, but independent tools with a simple and easy to use interface and functional connections!
ERS Active. An active level system for remote connections in the corporate world
- The devices are stand-alone mobile remote devices with an Edukai Remote Services interface
- Video conferencing software for PC and mobile devices
- Annotation of the material presented on the performer’s device (drawing)
- Remote control for Android devices
- Transferring of large files
- Mapping customer needs and presenting options – remote workshop, 1 day
- Deployment Installation and Training – remote workshop, 1 day